What is the shelf-life of handmade skincare products?
Handmade soap is like a good wine or cheese - the longer it cures the better it will be. In terms of soap with time it will become bubblier with a long lasting lather and be more gentle on the skin. It is recommended though, that to ensure fragrance and any botanical ingredients are at their best, use your soap within 3-6 months.
To ensure your handmade soap lasts as long as possible make sure you:
- Keep bars away from a shower stream or pools of water.
- Dry bars and provide adequate drainage after every use.
- Store unused bars in a cool dark place.
It is recommended that other skincare products such as bubble bars, bath bombs, sugar scrubs, facial oils + cleansers be used within 3-6 months. Lotion bars and body whips may be used for up to 1 year.
How do I use a solid bubble bar?
Depending on how many bubbles you wish to create, we recommend;
- First break off a third of the bubble bar (adding more for desired affect).
- Hold it under the running faucet in either your clenched hand or in a small strainer, let the pressure of the warm running water dissolve the bar.
- Encourage more bubbles by agitating the water with your other hand - kids LOVE this job!
How do I use an emulsified sugar body scrub?
First moisten your body under the shower, then start with a tablespoon of scrub and rub it into your body parts, use more for larger areas such as back and legs. Once the scrub has been rubbed in enough that all the sugar has dissolved, rinse your body off and pat dry with a towel. Enjoy feeling soft, smooth and moisturized by scrubbing 2-3 times a week!
Can I use this soap on my face?
Using our handmade soaps on your face is completely dependent on your individual skin type and sensitivities. Many customers enjoy using our artisan soaps as face wash and to shave. It is recommended that you try soap that is unscented or only contains essential oils to begin with.
What is your shipping process?
After you place your order it will be shipped to you within 2-5 business days unless you have purchased a pre-order product or a made to order custom product. For these orders allow for 3-5 business days before shipping or take care of the ready to ship date as per the individual product details. You will be notified once your order has been shipped and provided with any tracking information.
How are your products packaged?
When you receive your bath goodies, each soap, bubble bar & bath bomb will be carefully shrink wrapped for hygiene and structural protection. Layers of padding may include bubble wrap, recycled papers, BioFill packaging peanuts or tissue paper.
What happens if my order arrives damaged or is lost in transit?
We cannot take responsibility for any damage to your order or failure to deliver that may take place once your order is in transit. These situations need to be communicated to the particular courier or postal company.
What is your return policy?
Due to the nature of handmade products all purchases are final and cannot be refunded for hygiene reasons. If you order something that you believe is defective please contact firstname.lastname@example.org within 7 days of delivery to discuss and a refund or replacement may be necessary. Any return postage is the customer's responsibility and will not be included in any refund.Items will only be refunded once the order has successfully arrived and has been determined not tampered with, used or purposely damaged.
Please take responsibility and read ingredients carefully. Be aware of any allergies or skin sensitivities before ordering any product as refunds are not possible for any skin irritations or allergic reactions that occur.
Do you sell wholesale?
Yes, I do a limited amount of wholesale orders so please contact me for any wholesale inquiries and I will gladly send you my wholesale information pdf and discuss it with you.
Do you design custom products?
Yes, I can work with you to design and make custom soaps, bubble bars and bath bombs for bridal showers, wedding and party favors, corporate gifts, christenings and for just about any occasion! Contact me for more information and pricing. Custom requires a minimum order of 60 and needs to be arranged at least 4 weeks in advance.
Do you ship internationally?
Yes I offer shipping only to New Zealand, USA & Canada. For all other destinations please contact me for a custom order and shipping quote.
All custom fees, duties and taxes are the responsibility of the customer.
Customers are also responsible for finding out if there are any additional taxes and custom charges that pertain to your particular state, province and/or country before purchasing.